Aims and Objectives

Our aims and objectives are:

To co-operate with you and your relatives to make the transition from your home to our care home as smooth as possible.
To assist you to obtain your maximum potential as an individual, with the rights of an autonomous person within the limits of your abilities.
To be sensitive and empathetic to the needs of you and your family, involving them, if required, in your planned care.
To create an atmosphere of friendship and trust, in which each individual is valued and respected throughout their stay with us.
That you have a say in the personalised service you receive.
That you and your relatives have a right to expect excellence in the quality of provision from staff who are effectively educated, trained and supported.

To achieve these aims, the manager and staff will undertake the following:

To give you and your family information about the facilities provided and afford you the opportunity to see the premises and meet members of staff before admission.
To provide a personalised care plan for each individual, involving the family, if appropriate, and updating the plan as your needs change.
To update our knowledge and build on skills to improve the care given to you.
To be approachable and friendly. The Manager will be available to speak with residents and families so ensuring a friendly, open environment.
To organise Focus Groups to ensure resident, family and carers are able to have full participation to ensure agreed outcomes.
To provide the opportunity to complete the ‘My Life Story Book and Future Aspirations’ document which will be used by the Home to shape your planned care.
To integrate the Home into the local community, encouraging social ties with local groups.